Contact Us

Customer Care

If you need any help with the following:
  • Placing an order
  • Tracking your purchase
  • Arranging your return or exchange
  • Choosing the right products
  • Managing your Axel & Jones account


We are also available on +61 2 8033 9793 from  9:00 to 17:00 AEST.

For the fastest response, please contact us on email.

Style Advice

Our team of experts are available 24 hours a day, seven days a week. We can offer:

  • Product Selection Advice
  • Design inspiration
  • Guidance on our brands and products
  • Assistance with updating your home
  • Suitable gift suggestions


Other Enquiries

Feedback and suggestions

Press and media

Suppliers and designers

Potential contributors - photographers, journalists or editors